SharesMint (“SharesMint,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use the SharesMint website, memberships, issuer dashboards, issuance workflows, document upload tools, verifier pages, and related services (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.

1. Scope

This Privacy Policy applies to information collected through:

• the SharesMint public website,
• membership and checkout flows,
• issuer dashboards,
• document upload and minting workflows,
• verifier pages,
• support and contact channels,
• related service communications.

This Privacy Policy does not govern third-party wallets, payment rails, blockchain networks, IPFS gateways, or other outside services except as described here.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

This may include:

• name,
• email address,
• username,
• password or account credentials,
• company name,
• support messages,
• uploaded PDFs and documents,
• share class details,
• unit counts,
• certificate numbers,
• wallet addresses,
• membership and billing information.

B. Issuance and Metadata Information

When you use the Services, we may collect or process:

• share certificate files,
• issuance metadata JSON,
• SHA-256 document hashes,
• receiver wallet address,
• share class and units,
• verifier links,
• metadata URIs,
• related workflow history.

C. Wallet and Onchain Information

If you use wallet-connected features, we may collect or process:

• public wallet addresses,
• transaction hashes,
• token IDs,
• signatures used for authentication or confirmation,
• metadata references,
• related technical logs.

D. Automatically Collected Information

We may automatically collect:

• IP address,
• browser type,
• device type,
• operating system,
• referral source,
• pages viewed,
• timestamps,
• clickstream and session information,
• cookies, local storage, and similar technologies,
• security and diagnostic logs.

E. Information from Third Parties

We may receive information from third parties such as:

• wallet providers,
• payment or checkout providers,
• Aurpay or similar payment providers,
• IPFS pinning or storage providers,
• hosting providers,
• analytics vendors,
• security or fraud-prevention vendors.

3. How We Use Information

We may use collected information to:

• provide, operate, and maintain the Services,
• create and manage accounts and memberships,
• support document upload and issuance workflows,
• generate and store issuance metadata,
• support wallet-connected minting and verifier workflows,
• process payments and manage paid access,
• respond to support requests,
• improve performance, usability, and security,
• detect, prevent, and investigate fraud, abuse, or unauthorized access,
• maintain audit trails and operational records,
• enforce our Terms and policies,
• comply with legal obligations.

4. Public, Distributed, and Onchain Visibility

Some information used in the Services may become visible outside your private dashboard depending on how you use the platform.

For example:

• wallet addresses included in an issuance may be public,
• IPFS-linked files or metadata may be accessible through public gateways,
• onchain transaction hashes, token IDs, and metadata URIs may be publicly visible on the relevant blockchain.

You are responsible for deciding what information to include in certificates, metadata, and linked records.

5. Document Storage and IPFS

SharesMint’s public site states that uploaded share certificate PDFs and issuance metadata may be pinned to IPFS, including through Pinata or similar gateway access.

Because of the nature of distributed storage, some materials may remain accessible through cached or distributed systems even after account changes or deletion requests. Do not upload unnecessary personal or sensitive information.

6. Cookies and Similar Technologies

We may use cookies, local storage, session tokens, and similar technologies to:

• keep users signed in,
• remember preferences,
• support site functionality,
• understand usage patterns,
• support analytics,
• secure sessions and accounts,
• improve performance.

You may be able to control some of these through your browser settings, though disabling them may affect functionality.

7. How We Share Information

We may share information:

• with service providers who help us operate the Services,
• with wallet, hosting, analytics, storage, security, and infrastructure vendors,
• with payment or checkout providers where needed to process access,
• with IPFS pinning or gateway providers as needed for storage and retrieval,
• when required by law, legal process, subpoena, or governmental request,
• to protect rights, safety, security, users, or the public,
• in connection with a merger, acquisition, financing, reorganization, or sale of assets,
• with your consent or at your direction.

We do not sell your personal information for cash in the ordinary course of operating SharesMint.

8. Data Retention

We retain information for as long as reasonably necessary to:

• provide the Services,
• maintain accounts and memberships,
• preserve issuance, verifier, billing, and operational records,
• support security, fraud prevention, dispute resolution, and support history,
• comply with legal obligations,
• enforce our agreements.

Retention periods may vary depending on account status, membership history, technical needs, legal requirements, dispute risk, and whether distributed or onchain records are involved.

Public blockchain and distributed-storage records are not fully controlled by us and may be permanent or difficult to delete.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of storage, transmission, or online operation is completely secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your account credentials, devices, and wallet tools.

10. International Use

If you access the Services from outside the jurisdiction where our systems are operated, you understand that your information may be transferred to, stored in, or processed in jurisdictions with different privacy laws than your own.

By using the Services, you consent to such transfers to the extent permitted by law.

11. Your Rights and Choices

Depending on applicable law, you may have rights to:

• access certain personal information,
• correct inaccurate information,
• request deletion of certain information,
• request a copy of certain information,
• object to or limit certain processing,
• withdraw consent where processing is based on consent.

These rights are not absolute and may be limited by security needs, fraud prevention, dispute preservation, technical constraints, legal requirements, or the nature of public blockchain and distributed-storage records.

12. Third-Party Services

The Services may rely on or link to third-party services such as wallets, payment tools, hosting providers, analytics providers, storage systems, IPFS infrastructure, and blockchain infrastructure.

We are not responsible for the privacy or data practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.

13. Children’s Privacy

SharesMint is not directed to children.

If you believe a child has provided personal information to us inappropriately, contact us and we will review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted, unless otherwise stated. Your continued use of the Services after changes are posted means you accept the revised Privacy Policy.

15. Contact

SharesMint
Email: support@sharesmint.com
Website: https://sharesmint.com